St John Ambulance

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

The People Data Systems Analyst is responsible for ensuring that St John Ambulance people systems are maintained to a high standard and that enhancements and developments are implemented to add value to business units as well as providing technical support to ATS (REACH) and People Data systems (MyData).

The post holder will also ensure that data integrity for all St John People (both Volunteers and Employees) is at a high standard across all people systems, as well as, providing analysis and reporting to support initiatives and insight such as supporting recruitment and providing MI to all stakeholders including Executive Committee and Executive Leadership Team.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

  • Experience of working with an Application Tracking System where you have been responsible for creating reports and implementing large-scale changes.
  • Experience of maintaining a high standard of data quality as well as manipulating large amounts of data to create impactful reports.
  • Experience of creating reports using Crystal Reports
  • Experience as a super-user of People Data Systems will also be advantageous.
  • Experience of data analysis reporting

About The Role:

  • Develop, improve and maintain the People Data system to support and enhance user experience, implementing service and system improvements where possible.
  • Analyse and interpret people data for the organisation nationally to produce regular complex reports with commentary to enable the improvement of our people management processes.
  • Accurately maintain, collate and prepare data information for regular reporting of people data for SJA
  • Act as a super-user for People & Recruitment systems by configuring the system to reflect changes to the organisation structure, its people and functionality for all users.
  • Act as a Subject Matter Expert (SME) on People Data systems and processes across the business, engaging in project boards as required, representing both Data & Systems Team and My Support Service.
  • Maintain and develop the ATS system, resolving technical queries in-house with escalations to the system supplier as needed and generating/analysing reports to ensure the system is operating effectively.

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).




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